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Terms of Use
GENERAL
The use of the website www.luigi.com.gr by the visitor/user requires their unconditional agreement with the following terms of use, which apply to all the content included on its website. Therefore, the visitor/user must read these terms carefully before using the services of the website and, if they do not agree, they must not use its services and content. The visitor/user is requested to check the content of the terms of use for possible changes. The continued use of www.luigi.com.gr, even after any changes, means the unconditional acceptance of these terms by the visitor/user.
1. GENERAL TERMS
The website www.luigi.com.gr includes the online store of the company LUIGI (VAT 801686865) THIS IS IT A.E. The company\'s headquarters are located at 18th KM N.E.O. of THESSALONIKI - KILKIS, ZIP code 57018. This electronic store (e-shop) allows both our customers and all internet users to be informed about the products our company offers and to make their purchases online.
2. INTELLECTUAL PROPERTY
Intellectual Property Rights and Trademark
The entire design of the website, the text, graphics, selection, and settings of this, are the property of LUIGI and are their Intellectual Property Right.
The entire design of the website, the text, graphics, selection, and settings of this, are the property of LUIGI and are their Intellectual Property Right.
3. PERSONAL DATA PROTECTION
You can see how we use your information in the Privacy Statement. The use of the electronic pages and services of www.luigi.com.gr by the visitor/user requires their unconditional agreement with the terms mentioned therein.
PRIVACY STATEMENT
WHAT PERSONAL DATA DO I NEED TO DISCLOSE DURING MY ORDER?
To conduct any transaction through the LUIGI e-shop and to place product orders of the company, the disclosure of some personal details by the customer will be requested. During the ordering process, the full name, shipping address of the products, billing address of the order (if different from the shipping address), billing details (in case payment by invoice has been selected), a contact phone number, and your email address will be requested.
CAN MY DATA BE DISCLOSED TO THIRD PARTIES/OTHER COMPANIES?
This data is processed by the company complying with article 7A para. 1 (b) of Law 2472/1997, aiming at the fulfillment of the order placed by the customer, and will not be revealed, disclosed, or sold to third parties by any means, except if the procedure defined by the legislation for lifting confidentiality (Law 2225/1994) is initiated or any obligations arising from the national application of Directive 24/2006 occur. Your credit card details are registered directly in the secure environment of the bank, and our company does not retain or even know any of your credit card details.
WHY DO I HAVE TO PROVIDE MY PERSONAL DATA?
The www.luigi.com.gr uses the information you provide during the electronic submission of the form, to communicate with you regarding (i) the delivery of the order to your place, (ii) for customer confirmation and identification in any necessary case, (iii) for new or alternative products offered by www.luigi.com.gr, (iv) special offers of www.luigi.com.gr, (v) offers and news of the company, (vi) activation of telephony or internet service, (vii) receipt of gifts after contest lottery. You have the option to choose whether or not you wish to receive communications of this kind from www.luigi.com.gr by sending your request via email to info@ luigi.com.gr.
Providing your personal data means that you consent to their use by the employees of www.luigi.com.gr for the reasons mentioned above. The www.luigi.com.gr requires its employees and website maintainers to provide its users-customers with the security level mentioned in this Privacy Statement. In no other case can www.luigi.com.gr share your personal data with others without your prior consent, except for where required by law. Please note that under certain conditions, it is permitted or required by law or based on court decision, the collection, use, and disclosure of your personal data collected online without your prior consent (for example, in case of a court decision).
Providing your personal data means that you consent to their use by the employees of www.luigi.com.gr for the reasons mentioned above. The www.luigi.com.gr requires its employees and website maintainers to provide its users-customers with the security level mentioned in this Privacy Statement. In no other case can www.luigi.com.gr share your personal data with others without your prior consent, except for where required by law. Please note that under certain conditions, it is permitted or required by law or based on court decision, the collection, use, and disclosure of your personal data collected online without your prior consent (for example, in case of a court decision).
4. MERCHANDISE – AVAILABILITY – CHARACTERISTICS
The products available for sale, their characteristics, prices, and available stock, are located at the web address www.luigi.com.gr and are accessible to all. Users can find more information about each product by clicking on the product icon.
The www.luigi.com.gr guarantees timely information to customers concerning the availability or not of the products, but it bears no liability for their availability.
The www.luigi.com.gr makes every possible effort daily to provide all the required information for each product (technical features, prices, etc.). However, to limit any errors, we would recommend checking with us in cases where the prices or any other product characteristics are beyond what is usual and reasonable before completing your purchase.
The prices listed in the relevant catalogs under each product include VAT (23%), while the online store www.luigi.com.gr reserves the right to adjust prices without having to inform the consumer public.
The www.luigi.com.gr guarantees timely information to customers concerning the availability or not of the products, but it bears no liability for their availability.
The www.luigi.com.gr makes every possible effort daily to provide all the required information for each product (technical features, prices, etc.). However, to limit any errors, we would recommend checking with us in cases where the prices or any other product characteristics are beyond what is usual and reasonable before completing your purchase.
The prices listed in the relevant catalogs under each product include VAT (23%), while the online store www.luigi.com.gr reserves the right to adjust prices without having to inform the consumer public.
5. PRODUCT ORDERING AND CONSUMER PROTECTION
Orders through the online store constitute contracts for the sale of goods from a distance, which are governed by the legislative framework of Law 2251/1994 (as it is currently in force) and the amendments mentioned in PD 131/2003 (Government Gazette A’ 116/16.05.2003).
The user is entitled to enter into a valid order through the online store, provided they are legally capable by following the stipulations of the Greek Civil Code (provided they have completed the eighteenth year of age and are not under judicial support regarding the conclusion of a sales contract). Orders can also be placed by the legal representatives of legal entities. LUIGI reserves the right to demand the return from the supervisor or guardian of any orders made by legally incompetent persons.
We reserve the right to exchange/return the product(s) for another size, color, or another product, within 14 calendar days from the date of receipt of the package by you, provided it meets the necessary conditions.
Read more HERE.
The user is entitled to enter into a valid order through the online store, provided they are legally capable by following the stipulations of the Greek Civil Code (provided they have completed the eighteenth year of age and are not under judicial support regarding the conclusion of a sales contract). Orders can also be placed by the legal representatives of legal entities. LUIGI reserves the right to demand the return from the supervisor or guardian of any orders made by legally incompetent persons.
We reserve the right to exchange/return the product(s) for another size, color, or another product, within 14 calendar days from the date of receipt of the package by you, provided it meets the necessary conditions.
Read more HERE.
6. MISCELLANEOUS
Force majeure: If for reasons of force majeure (e.g., adverse weather conditions, strikes, etc.) it is not possible to deliver the products to you within the pre-defined time, we will inform you via e-mail, to declare whether you wish to proceed with the completion of your order under these circumstances. LUIGI bears no responsibility for any situation beyond its own fault and will do everything humanly possible for your best service.
In cases where you have placed an electronic order and upon receipt you find that a product (or some products) is missing from the total order, please contact us to arrange all required details and to send you the products you did not receive without any additional charge.
Modification of these terms: The www.luigi.com.gr reserves the right to modify or renew the terms and conditions of transactions. The company also assumes the obligation to update this text for any change or addition to the terms.
In case of non-receipt of the ordered goods (and if a unreasonably long time has passed since the registration of the order), please contact a representative of www.luigi.com.gr. For your better and faster service, we would advise mentioning the special order code that was sent to the email address you provided when placing your order.
In cases where you have placed an electronic order and upon receipt you find that a product (or some products) is missing from the total order, please contact us to arrange all required details and to send you the products you did not receive without any additional charge.
Modification of these terms: The www.luigi.com.gr reserves the right to modify or renew the terms and conditions of transactions. The company also assumes the obligation to update this text for any change or addition to the terms.
In case of non-receipt of the ordered goods (and if a unreasonably long time has passed since the registration of the order), please contact a representative of www.luigi.com.gr. For your better and faster service, we would advise mentioning the special order code that was sent to the email address you provided when placing your order.
